First of all, thank you for shopping on the buykindbags.com website. We apologize for the inconvenience and hope for your understanding. If you want a refund, please contact our customer service email: email@example.com to apply for the return process. When we receive the returned item, we are very happy and will do our best to help you process it as quickly as possible.
We will refund your original payment method. That is, if you paid by credit card, we will refund your credit card. Each bank has different processing times for refunds, and it may take several days for the refund amount to arrive in your account. Normal times are as follows:
It may take some time between when we initiate a refund and when the actual payment is made.
1. Credit card
Refunds will be made through the credit card company. Please note that refunds may take 7-15 days depending on the card used.
Paypal refunds, refunds on working days: 1-3 working days to the account; for refunds on non-working days, it takes 3-5 working days to arrive at the account.
Please contact your bank if you do not receive a refund after 7 days after we have processed the refund. If you have completed all steps and still do not receive a refund, please contact us at firstname.lastname@example.org.
As a small business and original brand, our sealer bags are of the best quality and price, and for returns other than quality issues, we require our customers to bear the return postage. Thanks for understanding.
1. Please contact us by email at email@example.com first, inform you of the reason for the return, and keep relevant information such as photos. After we receive your return application email, we will process it for you within 12 hours (closed on weekends and public holidays).
2. The content format of the application for return:
- Order number
- Return quantity & name
- Save the photo
- Reason for return (please explain in as much detail as possible)
3. After your refund request is approved, you will receive an email that you need to send your returned item back to the address information on our return email.
4. Once we receive your returned package, we will check the returned item against our return conditions and review the bill within 2-3 business days to issue a refund to your account.
5. Return Address: 1808 Brielle Ave, Ocean Twp, NJ 07712, United States
1. The return validity period is 7 days after the goods are sent out (including the day of delivery). You have 7 days after receiving the goods to decide whether the goods are suitable for you. If they are not suitable, you can return them within 7 days. Expired will not be accepted.
2. Items and packaging must be in new condition with tags not removed. We do not accept returns for items with stains, tears, washing, packaging changes, etc..
3. If the reason for the return is a defect or an error, please fill in the reason for the return application and attach a photo of the defect, and the customer service staff will assist you in returning the product.
4. We do not accept returns that you send directly back without our confirmation. Please contact our customer service before returning.
5.All participating clearance products, gifts and accessories will not be returned or exchanged after they are sold, please understand.
6. In order to avoid personal hygiene problems, we will not accept returns for products that have been under water, cut labels, used in anyway, etc.
Products That Do Not Accept Returns Or Exchanges:
1. Used product
2. Products that are artificially soiled and have peculiar smells
3. Washed, repaired, cleaned products after delivery